Traditional Inventory Was Not Built For
Connected Industrial Environments
Industrial environments include managed assets, unmanaged devices, legacy systems, IoT devices, OT equipment,
engineering workstations, sensors, controllers, and devices that may not support traditional endpoint agents. A spreadsheet
or periodic scan cannot provide the level of operational context security and plant teams need.
Unknown assets create unknown risk
When critical devices are missing from the CMDB or asset inventory, teams struggle to assess exposure, assign ownership, prioritize vulnerabilities, or understand operational impact.
OT devices require operational context
In OT, a device is not just an endpoint. It may support a production line, safety process, plant zone, or maintenance workflow. Risk decisions need that context.
Manual inventory cannot keep pace
From device visibility to operational workflow
Armis contributes device discovery and asset intelligence across managed, unmanaged, IoT, and OT environments. ServiceNow OT Management helps organize that context into OT asset records, CMDB relationships, vulnerability and incident workflows, and operational dashboards.
Discover connected assets
Armis helps identify connected devices across IT, IoT, and OT environments, including unmanaged and industrial devices that traditional IT tools may not fully capture.
Enrich the ServiceNow CMDB
Connect assets to operational context
Prioritize based on risk and impact
Coordinate action through workflows
Key Use Cases Covered In The Webinar
Device Discovery
Understand how passive, agentless device visibility can help identify managed, unmanaged, IoT, and OT assets across complex industrial environments.
Operational Value:
Reduce blind spots and improve confidence in what is actually connected.
CMDB Enrichment
Learn how device information from Armis can support ServiceNow CMDB enrichment and help teams connect asset records to operational context.
Operational Value:
Move from flat inventory to asset context that supports workflows, ownership, and risk decisions.
OT Asset Data Foundation
See how ServiceNow OT Management can aggregate OT data from multiple sources to help build a stronger operational asset foundation.
Operational Value:
Create a more consistent view of OT devices, sites, equipment models, and production relationships.
Exposure and Vulnerability Prioritization
Explore how richer device and CMDB context can help security and OT teams prioritize vulnerabilities based on operational criticality, exposure, and remediation feasibility.
Operational Value:
Focus limited maintenance windows and remediation resources where they matter most.
Risk-Based Operational Decision-Making
Operational Value:
Turn asset intelligence into governed, cross-functional action.
What You’ll Learn
By attending, you’ll learn how to:
Identify the visibility gaps that commonly exist across IT, IoT, and OT environments
Understand why traditional inventory and scanner-led approaches often miss unmanaged, industrial, or operationally sensitive devices.
Understand how Armis contributes passive discovery and device intelligence
See how device visibility can support a more complete view of connected assets across industrial environments.
Use ServiceNow OT Management to connect asset data to operational workflows
Learn how OT asset context can support incident, vulnerability, lifecycle, and risk workflows.
Improve CMDB value with richer device and operational context
Explore how asset records become more useful when connected to sites, equipment, ownership, and production impact.
Prioritize vulnerabilities and exposures with OT realities in mind
Learn how to balance risk reduction with uptime, safety, maintenance windows, and operational constraints.
Coordinate security, IT, and plant teams around shared context
Understand why traditional inventory and scanner-led approaches often miss unmanaged, industrial, or operationally sensitive devices.
Webinar Agenda
Agenda Block 1:
The IT, IoT, and OT Visibility Gap
Time:
10 minutes
We’ll begin with the operational reality facing industrial teams: connected devices are expanding, but visibility remains fragmented across security, IT, OT, engineering, and plant operations.
Topics covered:
- Why traditional inventory falls short
- Where blind spots appear in industrial environments
- Why CMDB accuracy matters for security and operations
- How OT constraints change risk decisions
Agenda Block 2:
How Armis Contributes Device Visibility
Time:
15 minutes
We’ll discuss how Armis helps discover and contextualize connected assets across managed, unmanaged, IoT, and OT environments.
Topics covered:
- Passive, agentless discovery concepts
- Device behavior and asset intelligence
- Visibility across unmanaged and industrial devices
- How device context supports risk prioritization
Agenda Block 3:
How ServiceNow OT Management Turns Asset Data Into Workflows
Time:
20 minutes
We’ll show how ServiceNow OT Management can help organize OT asset context, enrich workflows, and support cross-functional coordination.
Topics covered:
- OT asset data foundation
- CMDB and Service Graph value
- OT sites, equipment models, and operational relationships
- Incident and Asset lifecycle workflows
- Operational dashboards and shared context
Agenda Block 4:
Use Cases, Operating Model, and Q&A
Time:
15 minutes
We’ll close with practical use cases and an operating model for bringing security, IT, and plant teams together around shared asset and risk context.
Topics covered:
- Vulnerability prioritization
- Incident response coordination
- Policy and configuration review
- Asset lifecycle governance
- Remediation planning and maintenance windows
- Live Q&A
Featured Speakers
Jerald Carter
Managing Director
Templar Shield
Rick Chen
Director - ServiceNow Practice
Templar Shield
Robert Rash
Director - OPM,OTM
ServiceNow
Stephen Armstrong
Solutions Architect
Armis
Frequently Asked Questions
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